The counsellor and counsellee will have their online counselling sessions on Skype or Gotomeeting.com, in regions where Skype is banned. Additionally, all the documents will be shared by the counsellor with the counsellee or vice versa via email or Skype.

Counsellors, who provide their services on CounsellingX, are freelancers with an ample amount of admission counselling experience. Most of the counsellors on our platform have as many as 50 or more successful placements. Furthermore, they, themselves, are mostly graduates from the top universities in the world.

Students can pay for the counselling services through our online payment system called “Cybersource”. CounsellingX accepts payments through credit cards or direct bank-to-bank transfers.

During the duration of an admission counselling project, a counsellor or counsellee may have a conflict. To highlight said conflict, both parties can issue a “revolt” via an email to CounsellingX. In case of a revolt from either side, the project proceedings will immediately stop. CounsellingX’s dedicated team will be assigned to resolve the conflict or establish a settlement between both parties. In case the counsellee doesn’t want to continue with the counsellor or vice versa, the CounsellingX team will do a thorough review of the work already done by the counsellor. Based on that review, a certain percentage of the instalment’s amount will be disbursed to the counsellor’s account. Note that the decision of this percentage is taken solely by CounsellingX.

Now the counsellee can continue with CounsellingX in two ways. The counsellee can either choose a different counsellor or leave the CounsellingX platform. In the first case, the amount of the instalment left after the percentage deduction will be shifted to the new project with the new counsellor on CounsellingX. In the second case, the counsellee will get a refund of up to 90% of the instalment’s amount after the previous counsellor’s percentage deduction.

The services provided by the counsellors on CounsellingX include all the basic and subject-specific admission requirements. They can range from the selection of suitable colleges to interview preparation. Some of the key services provided by the counsellors are:

1. Selection of suitable colleges
2. SOP/ Personal Essay/ Supplements review
3. Scholarship details
4. Interview Preparation
5. Reviewing Admission application.

Some of the counsellors on CounsellingX have a green tick mark on the top left corner of their profiles. The green tick indicates that all the information mentioned in the counsellor’s profile is authentic and has been verified by CounsellingX’s quality assurance department.